Month: August 2019

Directive Communication Systems’ Lee Poskanzer in Next Avenue

I’m pleased to share with you an article from Next Avenue, part of the PBS public media system, in which Dr. Carla Sofka and Lee Poskanzer served as expert sources for writer Mark Ray about the “netiquette” of navigating social media during death and grieving. The article also appeared online at Forbes, which shares Next … Continue reading “Directive Communication Systems’ Lee Poskanzer in Next Avenue”

Kudos to The Wall Street Journal on Digital Afterlife

Kudos to The Wall Street Journal’s Abigail Summerville, who really gets the problem of digital afterlife. She nails it, in fact: “Social-media giants, with hundreds of millions of accounts, are increasingly grappling with how to handle digital legacies of users who have died.” A few points we want you to consider: 1 – Social-media giants … Continue reading “Kudos to The Wall Street Journal on Digital Afterlife”

Passwords are a Thief’s Best Friend: $2.1 Million Stolen from Dead Customers and Dormant Accounts

Here’s another reason why it’s important to control and manage digital assets during life and after death. A supervisor at Vanguard Group was sentenced to four years in prison for stealing $2.1 million from the accounts of dead or inactive customers through the use of passwords that he stole from his own staff. Vanguard is … Continue reading “Passwords are a Thief’s Best Friend: $2.1 Million Stolen from Dead Customers and Dormant Accounts”